Terminology Management Best Practice

Subscription Cancellation Policy

If you are a customer who has signed up for a new, paid TernWiki Pro subscription and wish to cancel your subscription, you have a right to cancel your subscription within 14 calendar days to receive a full refund of the subscription fees you have paid. To cancel your TermWiki Pro subscription, you must send a written notice of cancellation to billing@termwiki.com and provide the following details:


  • Your TermWiki Pro account name

  • Your TermWiki username

  • That you want to cancel your subscription under this cancellation policy


You do not need to provide a reason why you are cancelling, but we would be interested in hearing why.


If you have sent us this notice within the applicable time frame, your subscription payment will be refunded within 30 days of your sending of the notice of cancellation.


If the time periods above have lapsed, you may still cancel subsequent auto-renewal on your account by following these instructions. The 14-day time period starts on the date you receive an email confirming your subscription is active.


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